Torok
06/12/2012, 12:43
http://forums.station.sony.com/ps2/index.php?threads/reporting-players.53180/
Occasionally, the heat of battle becomes too much for a soldier to handle and he behaves in a manner quite unbecoming of a gentleman. Should this occur, know that said soldier can be reported to the proper authorities and that violations of the PlanetSideŽ 2 Code of Conduct (http://help.station.sony.com/app/answers/detail/a_id/33614) will not be tolerated.
There are several methods for handling an abusive player:
In-Game
Open chat and enter "/ignore add CharacterName" to ignore the player. All chat and messages from that player will henceforth be silenced.
Alternately, if said player's behavior is just too appalling to ignore, use "/report CharacterName". A report will be generated and sent straight to the enforcement team for review. Note that we do not take this lightly. All reported players are investigated, but so are the players doing the reporting. We can't be a pawn in some silly personal vendetta now, can we?
Out of Game
Open a support ticket and report the player. Include as full a description as possible of what the player was doing, at what time and on which server. The same rule as above applies here: both reporter and reportee will be investigated. If you have already reported the player in-game, a ticket is not needed.
Above all, act mature out there. Make sure that the player you're reporting has actually and blatantly violated the Code of Conduct before letting that report trigger finger fly. Disputes are always best settled out on the battlefield, after all.
Occasionally, the heat of battle becomes too much for a soldier to handle and he behaves in a manner quite unbecoming of a gentleman. Should this occur, know that said soldier can be reported to the proper authorities and that violations of the PlanetSideŽ 2 Code of Conduct (http://help.station.sony.com/app/answers/detail/a_id/33614) will not be tolerated.
There are several methods for handling an abusive player:
In-Game
Open chat and enter "/ignore add CharacterName" to ignore the player. All chat and messages from that player will henceforth be silenced.
Alternately, if said player's behavior is just too appalling to ignore, use "/report CharacterName". A report will be generated and sent straight to the enforcement team for review. Note that we do not take this lightly. All reported players are investigated, but so are the players doing the reporting. We can't be a pawn in some silly personal vendetta now, can we?
Out of Game
Open a support ticket and report the player. Include as full a description as possible of what the player was doing, at what time and on which server. The same rule as above applies here: both reporter and reportee will be investigated. If you have already reported the player in-game, a ticket is not needed.
Above all, act mature out there. Make sure that the player you're reporting has actually and blatantly violated the Code of Conduct before letting that report trigger finger fly. Disputes are always best settled out on the battlefield, after all.